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Member Support and Advocacy Resources in Pharmacy Benefits: The Key to Reducing Costs & Enhancing Employee Health

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Key takeaways:

  • What is member advocacy? Personalized support ensures employees get the medications they need while simplifying pharmacy benefits.
  • Why it matters: Improves health outcomes, reduces costs, and boosts employee satisfaction.
  • Intercept Rx leads: Offers Rx Optimization and tailored services, saving employers and employees thousands annually.
  • Employer benefits: Lower costs, better engagement, and a competitive edge in hiring.
  • Implementation: Partner with Intercept Rx, educate employees, and use technology for a seamless experience.

Why Member Advocacy is the future of Pharmacy Benefits

Employee healthcare plans greatly rely on pharmacy benefits. Did you know that 60% of employees say pharmacy benefits are one of the top things they want in an employer?

That’s significant because traditional pharmacy benefits often come with challenges. They tend to be costly, complex, and lack the necessary support employees need to manage their medications effectively.

This is where member advocacy comes in. Consider it a more intelligent and simpler method to enhance pharmacy benefits for all stakeholders.

With member advocacy, employees receive help to manage their medications. They can reduce expenses and feel backed. And for employers? A game-changer too, with lower costs and happier teams.

At Intercept Rx, the focus is on leading with its Rx Optimization Program and member advocacy services. Let’s explore why this is the future of pharmacy benefits making life easier for everyone involved.

What is member advocacy in Pharmacy Benefits?

Understanding Member Advocacy: A game-changer in Pharmacy Benefits

Member advocacy is all about giving people the support they need to navigate their pharmacy benefits with ease. It’s a proactive, personalized approach that focuses on improving the healthcare experience for employees while helping them save money and stay healthy.

So, what does member advocacy really look like? Here are some key components:

  • Personalized medication management

Every person’s healthcare needs are different. Member advocacy means providing tailored support to help employees manage their prescriptions, ensuring they get the right medications at the right time.

  • Assistance with prior authorizations

Nobody enjoys dealing with the red tape of prior authorizations. With member advocacy, employees get help navigating the process, saving them time and frustration.

  • Free home delivery services and $0 copays

Convenience and affordability are game changers. Intercept Rx offers member advocacy services. These include free home delivery and $0 copays. This makes it easier for employees to get the medications they need without spending too much money.

Pouring the pills from the orange bottle into the plam. Medicine and health care concept.

Why member advocacy is essential for the future

The growing need for Member Advocacy in Pharmacy Benefits

Member advocacy is changing how pharmacy benefits operate. It focuses on the key needs of employees and employers. Here are three key reasons why it’s so important:

1. Enhancing employee health outcomes

Member advocacy helps employees receive the right medications when they need them. This improves their health and quality of life. Companies that embrace comprehensive pharmacy benefit solutions have reported significant improvements, including a 20% boost in medication adherence¹. This shows just how impactful proper support can be for long-term health outcomes.

2. Reducing costs for employers and member

Member advocacy doesn’t just improve health—it’s a smart financial move. By implementing programs like Rx Optimization, companies can save an average of 15-20% on pharmacy spend.² This means lower out-of-pocket costs for employees and better cost control for employers, creating a win-win scenario for both.

3. Improving employee satisfaction and retention

Great pharmacy benefits do more than provide healthcare support—they build trust and loyalty. When employers provide benefits that meet employees’ needs, they are far more likely to stay with the company. In fact, 80% of employees are more likely to stay with a company that provides excellent pharmacy benefits.³ That’s a huge advantage in today’s competitive job market.

Member advocacy is shaping the future of pharmacy benefits by improving health, reducing costs, and increasing employee satisfaction. It helps employees get better support while allowing employers to save money and build stronger teams.

How Intercept Rx is leading the way in Member Advocacy

Intercept Rx: Transforming Pharmacy Benefits with innovation & advocacy

Intercept Rx is transforming pharmacy benefits with its innovative Rx Optimization Program and dedicated member advocacy services. Intercept Rx transforms pharmacy benefits by providing proactive support, reducing costs, and delivering personalized care.

 

  • Rx Optimization Program

    The Rx Optimization Program helps employers and employees save money while ensuring better access to medications. Last year, Intercept Rx saved employers over $6,400 per employee per year on sourced medications and helped employees save more than $1,700 each per year on sourced medications.

  • Exceptional member advocacy services

    Intercept Rx provides a range of services aimed at making pharmacy benefits easier and more effective for everyone:

    • Personalized Support: A U.S.-based team helps employees one-on-one, making sure they get the assistance they need quickly and easily.
    • Customized care for chronic conditions: Intercept Rx provides personalized support for employees managing conditions like diabetes and gastroparesis.
    • Advanced technology: Real-time cost and claims data help members make better medication choices, reducing errors and improving adherence.
    • Exceptional customer support: Intercept Rx’s team provides top-tier service, ensuring higher satisfaction and stronger employee retention.

Research shows that personalized support can reduce prescription errors by 20% and increase the chances of patients taking their medications correctly by 30%.⁴ These outcomes not only keep employees healthier but also create a more positive overall experience.

By combining innovative programs with top-tier advocacy services, Intercept Rx is redefining pharmacy benefits to meet the needs of today’s workforce and tomorrow’s challenges.

Close-up of beautiful businesswoman with headset working at the office.

Key benefits of member advocacy for employers

Member advocacy isn’t just about helping employees—it’s a smart business move for employers, too. Here are some of the biggest benefits:

  • Lower overall healthcare spend

Member advocacy helps employers control healthcare costs by addressing inefficiencies and promoting smarter medication management. Proactive programs like Rx Optimization can reduce unnecessary expenses, leading to significant savings over time.

  • Enhanced employee engagement

When employees feel supported and cared for, they’re more engaged in their work. Member advocacy fosters trust and shows employees that their health and well-being matter, boosting morale and productivity.

  • Competitive advantage in recruitment

Offering excellent pharmacy benefits can set employers apart in a competitive job market. Since 60% of employees consider pharmacy benefits important when choosing a job, member advocacy helps employers attract top talent.

  • Reduced work absences

Healthy employees are present employees. Member advocacy helps employees stay healthy by making medications easier to access, which leads to fewer sick days and better team productivity.

It benefits both employees and employers by creating a healthier, happier, and more productive workplace.

How to implement a Member Advocacy Program

3 steps to launch a successful Member Advocacy Program

Implementing a successful member advocacy program mustn’t be complicated. Here’s how employers can get started:

  • Step 1: Partner with a modern Pharmacy Benefit Solutions provider

    Choosing the right partner is critical. Intercept Rx leads in member advocacy by offering Rx Optimization and personalized support to help both employees and employers. Employers can use the Rx Optimization Program as a stand-alone solution that integrates with any PBM.

  • Step 2: Educate employees about available benefits

    Once the program is in place, it’s essential to ensure employees know what’s available to them. Clear communication and ongoing education can help employees fully understand and utilize the support and services offered.

  • Step 3: Use technology for transparency and a better experience

    Leveraging advanced tools and technology can make the difference. Employees can make better decisions with real-time claims data, clear cost information, and digital tools, leading to higher satisfaction and better health.

The future of Pharmacy Benefits: Why Member Advocacy matters

Member advocacy is reshaping pharmacy benefits, offering cost savings, better health outcomes, and increased employee satisfaction. With Intercept Rx’s Rx Optimization Program, employers can take advantage of innovative pharmacy solutions that enhance employee well-being while reducing expenses.

Intercept Rx supports employers and their teams with innovative programs like Rx Optimization. More than a service, it’s a partnership that makes health benefits easier, more affordable, and more effective.  

Ready to take the next step? Get a Free Drug Savings Analysis today.

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