Intercept Rx, LLC (“Intercept Rx”, “Company”, “we”, or “us”) respects your privacy. This Privacy Policy outlines the types of information we may collect from you or that you may provide when you visit our website at intercept.heatlh (“Website”) and our practices for collecting, using, protecting, and disclosing that information.

 

Applicability of This Policy

 

This policy applies to information we collect:

• On our Website.
• In email, text, and other electronic communications between you and our Website.

It does not apply to information collected by:

• Us offline or through any other means, including on any other website operated by the Company or any third party.
• Any third party, including through any application or content (including advertising) that may link to or be accessible from our Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, you should not use our Website. By accessing or using our Website, you agree to this Privacy Policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of our Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

 

Information We Collect About You

 

We collect several types of information from and about users of our Website, including any information that identifies, relates to, describes, or could reasonably be linked or associated with you or your household (“Personal Information”). Personal Information that we may collect about you includes:

• Identifiers such as name, postal address, email address, telephone number, member ID, account identifier, or online identifier.
• Any personal and medical information provided through online enrollment.
• Information about your internet network activity, including browsing or search history, the device or browser you use to access our Website, and information about your interaction with our Website.
• Geolocation information such as IP address.
• Information that you send to us when you contact us through our Website.

We may collect this information:

• Directly from you when you provide it to us.
• Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.

HIPAA Compliance Statement

We are fully committed to compliance with the Health Insurance Portability and Accountability Act (HIPAA) standards. Protecting the privacy and security of your health information is a responsibility we take seriously.

Our Commitment to Your Privacy

Your health information is personal, and we are dedicated to ensuring the confidentiality, integrity, and availability of your protected health information (PHI). We implement rigorous policies and procedures to safeguard your information from unauthorized access, alteration, disclosure, or destruction.

How We Protect Your Information

• Data Encryption: All health information provided through our website is encrypted during transmission and at rest, using industry-standard security measures.
• Access Controls: Access to PHI is strictly limited to authorized personnel who require it to perform their job functions.
• Training: Our staff undergoes regular training on HIPAA regulations and our privacy and security policies to ensure your information is handled correctly.
• Audits and Monitoring: We regularly audit and monitor our systems and practices to ensure compliance with HIPAA rules and to protect your information against emerging threats.

Your Rights and Choices

Under HIPAA, you have rights over your health information, including the right to access and request corrections to your information.

Use and Disclosure of Health Information

We use and disclose health information only as necessary to provide our services and as permitted or required by law.

By using our website and providing your health information, you acknowledge and agree that your information will be treated in accordance with this HIPAA Compliance Statement and our Privacy Policy.

Cookies

We use cookies and similar tracking technologies for automatic data collection and to provide website analytics. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Website.

 

How We Use Your Information

We may use information that we collect about you or that you provide to us, including any Personal Information:

• To present our Website and its contents to you.
• To verify your identity to ensure all communications are secure and confidential.
• To provide you with information or services that you request from us.
• To provide, support, personalize, and develop the Website and our products and services, including for analytics and marketing purposes.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us.
• To notify you about changes to our Website or any services we offer or provide through it.
• To allow you to participate in interactive features on our Website if you choose to do so.
• To contact you about our services that may be of interest to you.
• To maintain the security and integrity of the Website, detect security incidents, protect the Website against fraudulent and illegal activity, and enforce our Terms of Service.
• To comply with our legal obligations, including maintaining records of our compliance with federal and state law requirements.

 

Disclosure of Your Information

We may disclose Personal Information that we collect or you provide as described in this policy:

• To contractors, service providers, and other third parties we use to support our business, with whom we have a contract that includes appropriate privacy obligations.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Intercept Rx’s assets.
• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To enforce or apply our terms of use and other agreements.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Intercept Rx, our customers, or others.

 

Microsoft Clarity

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

Children Under the Age of 18

Our Website is not intended for children under 18 years of age. No one under age 18 may provide any Personal Information to or on the Website. We do not knowingly collect Personal Information from children under 18.