Save time, improve HR communication, and simplify pharmacy benefits with these AI prompts
Key takeaways
- ChatGPT is becoming a must-have tool for HR, offering practical support across communication, onboarding, and reporting.
- AI prompts can help HR teams explain complex topics like pharmacy benefits in simple, employee-friendly terms.
- The right prompts reduce repetition, boost productivity, and make Open Enrollment easier to manage.
- 47% of employees say they don’t fully understand their benefits—tools like ChatGPT can help close that gap.
- HR professionals using both AI tools and benefit partners like Intercept Rx can better serve employees with clarity and care.
Why AI tools like ChatGPT are becoming essential in HR
Artificial intelligence is transforming the way HR teams operate very fast. With limited time and growing responsibilities, HR professionals are turning to tools like ChatGPT to help manage their daily workload more effectively.
From writing policies to drafting benefits emails, AI-powered platforms can offer instant support, giving HR teams a much-needed productivity boost. One area where this technology is especially valuable is during Open Enrollment, when clear and timely communication is crucial. Instead of starting from scratch, HR leaders can use ChatGPT to create announcements, answer FAQs, and even draft training materials for new hires.
In fact, a recent Forbes Council article highlighted that 38% of HR leaders have already implemented or piloted generative AI, and that number is growing fast.
As AI continues to evolve, HR professionals who embrace these tools now will be better prepared to handle tomorrow’s challenges with fewer headaches and more time to focus on people.
Why HR professionals need ChatGPT in 2025
The HR landscape has never been more complex. Between recruiting top talent, staying compliant with regulations, improving employee wellness, and managing a growing list of benefits, HR teams are being asked to do more with less often under tight deadlines and limited budgets.
That’s where tools like ChatGPT come in. As an AI-powered assistant, ChatGPT can support HR professionals in handling everyday tasks faster and with greater ease. Whether it’s helping write a job description, summarizing a benefits policy, or preparing open enrollment reminders, AI can reduce the burden on overextended HR teams.
Beyond time savings, ChatGPT also improves the clarity and consistency of communication. This is especially important when sharing information about complex topics like health plans or pharmacy benefits, which are often misunderstood by employees. By generating tailored, easy-to-understand messages, HR can better support employees while also cutting down on back-and-forth questions.
In short, ChatGPT isn’t just a trend, it’s becoming a practical tool for HR professionals who want to stay efficient, clear, and employee-focused in 2025.
25 ChatGPT prompts for HR professionals: Key use cases
One of the best things about ChatGPT is how versatile it is. HR professionals can use it across many areas of their work, from benefits education to culture-building. Below are several categories where ChatGPT prompts can be especially useful, along with example prompts to try.
ChatGPT prompts for benefits communication and education
Helping employees understand their benefits is one of HR’s most important and most time-consuming tasks. ChatGPT can generate clear explanations for confusing topics, especially when it comes to health insurance and pharmacy benefits.
Try these prompt ideas:
- “Explain the difference between self-funded and fully insured health plans in simple terms for new hires.”
- “Write a short paragraph explaining what a formulary is and why it matters.”
- “Create a one-pager summary of our pharmacy benefits using non-technical terms.”
- “Draft a response to an employee asking why their medication isn’t covered.”
- “Summarize the advantages of our benefits package in 3 easy-to-read bullet points.”
ChatGPT prompts for employee onboarding tasks
First impressions matter. ChatGPT can help HR professionals create smoother onboarding experiences by generating welcome emails, first-week schedules, and onboarding checklists.
Try these prompt ideas:
- “Write a 5-day onboarding plan for a new remote customer service hire.”
- “Create a welcome email from HR to a new hire starting next week.”
- “Generate a checklist for a manager onboarding a new employee.”
- “Write a short guide to help new employees enroll in benefits.”
- “Summarize our company values for a new employee handbook.”
ChatGPT prompts for open enrollment communication
Open Enrollment is a critical time, and ChatGPT can save hours of writing by creating reminders, FAQs, and benefit summaries for employees.
Try these prompt ideas:
- “Draft a reminder email for employees to choose their benefits by November 10.”
- “Write a Slack post encouraging employees to review their benefits options.”
- “Create a FAQ for employees about Open Enrollment deadlines and requirements.”
- “Summarize changes to our pharmacy benefits for the upcoming year.”
- “Write a friendly follow-up message to employees who haven’t submitted their enrollment forms.”
ChatGPT prompts for HR policy writing and compliance
Company policies don’t have to sound like legal documents. ChatGPT can rewrite complex rules into friendly, employee-friendly language.
Try these prompt ideas:
- “Summarize our PTO policy in friendly, non-legal terms.”
- “Write a short paragraph explaining our hybrid work policy.”
- “Create a Q&A for our new parental leave policy.”
- “Turn our official dress code policy into a fun infographic script.”
- “Write an announcement about updates to our workplace conduct guidelines.”
ChatGPT prompts for employee engagement and company culture
Looking to keep morale high? ChatGPT can suggest fun ways to keep employees connected, especially in hybrid or remote settings.
Try these prompt ideas:
- “Suggest 5 Slack poll ideas to increase employee morale this Friday.”
- “Write a short announcement for an upcoming team-building event.”
- “Create a script for a quick manager shoutout during the weekly meeting.”
- “Generate a list of employee appreciation ideas for Employee Recognition Day.”
- “Write a motivational message for the HR team to send on Monday morning.”
ChatGPT prompts for HR reporting and analytics
Even reporting can be easier with the help of AI. ChatGPT can outline and even help draft parts of HR reports based on performance and engagement data.
Try these prompt ideas:
- “Create an outline for a quarterly HR report summarizing employee turnover and engagement metrics.”
- “Create a summary of key takeaways from a quarterly HR metrics report, focusing on employee satisfaction, turnover, and training.”
- “Write a short explanation of how employee engagement scores have changed over time and what that means for team morale.”
- “Generate a visual outline for an HR presentation showing hiring trends and department-level turnover rates.”
These prompt ideas are just a starting point. Once HR professionals start exploring what ChatGPT can do, many find new ways to make their workflow faster, smoother, and more impactful.
Using AI to simplify pharmacy benefits for employees
Pharmacy benefits are often one of the most confusing parts of a health plan for both employees and HR professionals. The language is complex, the formularies are hard to navigate, and questions about coverage can quickly pile up during open enrollment or new hire onboarding.
This is where ChatGPT can be a surprisingly helpful ally. HR professionals can use it to break down pharmacy terms, explain plan differences, or generate FAQs for the team. Instead of spending time answering the same questions over and over, HR can use AI to provide consistent, easy-to-understand responses that empower employees to make informed choices.
Try this prompt:
“Create a short paragraph explaining what a pharmacy formulary is and why it matters to employees.”
ChatGPT can also help HR teams summarize and communicate the value of working with a Pharmacy Benefit Manager (PBM) especially if the company partners with one offering advanced tools or simplified programs.
For example, companies that work with Intercept Rx, a Pharmacy Benefit Manager (PBM), benefit from clear and affordable pharmacy benefits that support both employees and HR. Their Rx Optimization Program is designed to reduce out-of-pocket costs, offer smarter savings, and make pharmacy benefits easier to communicate especially when paired with AI-powered tools like ChatGPT.
Did you know? 47% of employees say they don’t fully understand their benefits, particularly their pharmacy coverage.¹ That’s a strong signal that HR professionals need better tools and clearer resources and AI can help fill that gap.
Final thoughs: How AI and pharmacy benefit solutions can support HR teams
As HR professionals continue to take on more responsibilities from managing benefits to shaping workplace culture, tools like ChatGPT offer real support. With the right prompts, HR teams can simplify communication, save time, and focus more on people instead of paperwork.
Whether it’s drafting onboarding plans, explaining pharmacy coverage, or writing policies that actually get read, AI is quickly becoming a practical part of the HR toolkit. It’s not about replacing the human element—it’s about giving HR more time to do what they do best: support employees and help them thrive.
And when it comes to benefits communication, especially pharmacy coverage, clarity matters. That’s why some companies choose to work with pharmacy benefit partners who simplify the process. One such option is Intercept Rx, a Pharmacy Benefit Solutions provider offering an Rx Optimization Program. By making pharmacy benefits easier to manage and understand, Intercept Rx helps HR professionals deliver real value to their teams without confusion.
